Failed upload in the app

Sometimes the upload of all files in the upload queue fails. The most common reason for unsuccessful uploads is that the phone temporarily lost its internet connection during the upload. These files are added to an error queue and the app will try to upload again automatically.


Start upload manually in the iOS app

If you want to manually try again directly, follow the steps below:

1. Tap "More" -> "Settings" -> "Camera upload" -> "Details".
2. Tap the three-dot symbol in the upper right corner and select "Retry failed uploads".

Updated on 16 February, 2022

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