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  3. Overview for administrators - Getting started with Storegate

Overview for administrators - Getting started with Storegate

In this article we will go through the steps to get started with Storegate Multi in your company, it is aimed at those who are administrators of a Storegate account.

About the service

With Storegate Multi, you get full control over your company's important digital information. You can easily store, share and work on files with the highest security within your company. In addition, you can share folders and files externally with customers, suppliers, consultants and other partners. Storegate Multi includes two storage areas where you can store your data:

Common files
Under "Shared files" you put the files and folders to be shared internally.
The administrator can then set permissions for different members.

My files
"My files" stores information that only the user should have access to.

1. Create users & groups

Each Multi account always has an administrator. It is the administrator who creates or deletes users, creates groups, sets rights for users and groups.

Just like when you finish building and move into your new house, you probably want to set up your account before inviting all users. Therefore, we recommend that you start by creating users and authorization groups in the service. The users can be added via the internal user management as logged in to the web interface or provisioned via Entra ID (Enterprise customers may have more options, contact us for more information). You can choose to add users without an invitation being sent to them. When you are ready for your colleagues to log in to Storegate, you can trigger invitation emails from the service or inform your users on the side.

2. folder structure

You should design your folder structure before moving and migrating your files to Storegate. If you want to move the internal folder structure just as it is, that's fine of course, but at the same time this is an excellent opportunity to think through and plan for a new folder structure. When setting up the folder structure, it is important to understand how permissions work in Storegate.

3. Moving and migrating files and folders

You can move your content to Storegate via one of the following options:

In the article Practical tips for migrating to Storegate, you will find information and tips to help you migrate successfully. We recommend reading it before you start moving files.

4. Administrator settings

The administrator manages all the settings for the account, such as payment options, customer information, restoring data that has been accidentally deleted and more. All users have access to a settings panel when logged in via the web interface, but as an administrator you have more power to influence the settings of the service based on the compliance of the jurisdiction you operate in as well as the company's internal security policies. Log in and explore your options. While you're at it, take the opportunity to read about Branding (co-branding, additional service).

5. Education

Once you have created the sub-users, made your account settings and assigned permissions to groups/users, it's time to launch the service. Storegate offers training packages(contact us for more info) but you as an administrator have of course the possibility to train your users yourself based on the knowledge you have gathered.

Please search our support forum for more information.

6. Common ways for users to work with files

Read more about how you and your end users can use Storegate here:

If you need MSI files and further instructions on how to deploy the software to multiple users, please contact our support.

7. Moving files from another cloud service

Many of our enterprise customers have moved to our Swedish cloud from another cloud service. There are several different approaches to migration. In the article Migrating from another cloud service to Storegate Multi , we have gathered information on how to best migrate to Storegate. If you want to migrate larger volumes (> 1TB) and need more advice, please feel free to contact us.

Do you have any questions about getting started with Storegate? Feel free to contact us by creating a ticket HERE.


Updated on December 13, 2023

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