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Get started with Storegate Family

With Storegate Family, each member gets their own part of the storage space with their own login. The person who registers the account becomes the administrator, which means that you are the one who invites sub-users to the account and manages the account settings.

Add users:
  • Log in to your account via www.storegate.com and click on the old man at the top of the page on the right.
  • Click Users.
  • Click Create new user.
  • In the box, enter the user's details, name and email address.
  • Set reserved space if desired, if you choose "0 GB" there is no limit except the total storage space on the account.
  • You can tick enter login details to set a username and password for the user, which you can then communicate to the person. If you don't tick it, an email will be sent to the user with a link where the user can set these details themselves when you click on Create.
  • If you have checked the "Enter login details" box, you can also choose whether the user must change the password at the first login, and whether welcome emails should be sent automatically.
  • Click Create
  • If you tick Create more before clicking Create, the window will reload and you can continue creating more users

If you have chosen to send a welcome email to the user, it will be sent when you click on Create, if you have not ticked Enter login details, the user will receive an email with a link where they can enter their login details themselves.

You can then see the status of your users under the Users menu, if they have logged in and when, and if they are logged in. You can click on the user name to edit, and you can click on the icon that looks like three dots to get more choices,

Upload files to your account

Once the users are created, it's time to start storing files to the account. You can read more about how you and your family members can use Storegate here.

Do you have any questions about getting started with Storegate? Feel free to contact us by creating a ticket HERE.

Updated on 7 June, 2022

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